Empowering Our Community: Financial Fraud Awareness and Mobile Banking Education at H. & C. Burnside Senior Center


Recently, VP Treasury and eServices Operations Manager, Maggie Usher, and VP Information Security Officer, Jen Pope, had the opportunity to present at the H. & C. Burnside Senior Center in Coldwater. Their presentation focused on crucial financial fraud awareness and how to safely utilize mobile banking, offering attendees valuable insights into protecting their finances in today’s digital world.

Maggie and Jen discussed various red flags to be mindful of, such as unexpected requests for personal information and suspicious emails or phone calls. They also provided practical tips for using mobile banking securely, highlighting the importance of strong passwords, multi-factor authentication, and regular monitoring of account activity.

In addition to their presentation, Maggie and Jen engaged with attendees in a lively Q&A session, addressing specific concerns and providing personalized advice. This interaction not only reinforced the importance of staying vigilant against fraud but also emphasized the benefits of using mobile banking tools to manage finances more conveniently and securely.

At SMBT, our commitment to community education and safety is unwavering. By hosting sessions like these, we strive to equip our community members with the knowledge they need to navigate the complexities of modern banking. We look forward to continuing our efforts in financial education and supporting initiatives that help protect and empower our community. For more tips on protecting yourself from fraud, visit SMB&T Fraud Protection.

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fraud roundtable

Pictured left-to-tight: VP Information Security Officer, Jen Pope and VP Treasury and eServices Operations Manager, Maggie Usher.